Melissa Carvalho, RBC Global Cyber Security Vice President, leads the bank’s Global Identity and Access Management group, providing cyber solutions and services for RBC’s 86,000 employees and 17 million clients.
Melissa graduated from Queen’s University with both a B.ScH and a B.Ed. She is a results-driven professional recognized for successfully delivering critical, high-risk initiatives for large organizations. She is known as an adept and innovative leader with 20 years’ experience in managing all aspects of information technology, including business needs impact assessments, software development and infrastructure implementations. Melissa consistently leads and motivates individuals to maximize productivity while managing relationships with diverse stakeholder groups.
Throughout her career, Melissa has developed and implemented identity strategies to promote organizational growth and improve operational efficiency, including implementing Identity Programs at Canada’s five major banks and consulting on over 50 IAM programs across North America.